Contact Us
Questions about an order, a product, or a return? Email us and a person will reply — we aim to answer every message within one business day.
Business details
LUXDECORATIONSUSA.COM
United States
We ship within the United States only.
Before you write in
Most questions are answered in our policies:
- Shipping — costs, dispatch times and delivery
- Returns and refunds — 30-day window and who pays postage
If your order arrived damaged, faulty or incorrect, email us with your order number and a photograph of the problem. We cover return postage on those and will replace or refund at your choice.
Order enquiries
Please include your order number in your message — it is in your confirmation email and starts with a #. It lets us find your order straight away instead of asking you for it.
You can also use the form below.